FAQ

When will my order ship?

Thank you so much for your order. As a small, mama-owned business, every purchase you make directly impacts our family. Normal turnaround times are 7-10 business days. As we approach the holiday season, turnaround times may be slightly extended. Local delivery turnaround times are also 7-10 business days. Preorder turnaround times range from 2-3 weeks. 

 

How does local pickup work?

For customers local to us in Tricities, WA, you may choose local pickup from the drop-down menu at checkout. Turnaround times still apply to local pickup orders. Local pickup orders are available to pick up Monday-Friday 10am-5pm. You will receive a confirmation email when your order is ready. 

 

I see you have Sezzle and shop pay as payment options at checkout...How does it work?

Sezzle and Shop Pay are free payment services that let you split your order into 4 equal payments over 6 weeks. You pay 25% down, then 25% every 2 weeks for the following 6 weeks. There are no fees and no interest. 

 

https://mimiandruby.com/pages/how-sezzle-works